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CANNECT RUI System - Product Support
CANNECT RUI System - Technical Support
CANNECT RUI System - Vehicle Support

The RUI (Research & Update Interface) is the support system for our CANNECT range of products and is available to our trade customers who are actively purchasing our products. Everything required to take advantage of this service is supplied in the case.



Our CANNECT range of products feature a unique advantage over other general CAN Bus interfaces in that they are updatable. The CANNECT product firmware is under continual revision to keep pace with the latest vehicle CAN Bus systems. Using the RUI support system, any CANNECT interface less than 1 year old can be updated with the latest software to enable support for new vehicles.

Registered users of our RUI system also have access to our ever growing library of vehicle specific installation instructions, showing CAN Bus locations and detailed wiring information for installations of our CANNECT products on a wide range of vehicles.

Another important feature of the RUI system is our Remote Support Service. The RUI is a dual function interface that not only provides the software update to the interface but can also be utilised by one of our engineers to remotely analyse new vehicle CAN Bus systems or identify issues with existing vehicle CAN Bus systems due to manufacturer changes.

All of the features offered by our RUI system can be accessed using a Windows based PC (software is included) or the CANM8 CANNECT App, available for free on the App Store and Google Play. An internet connection is required.



Please contact us if you are interested in our RUI service and we will be happy to assist you.